At Chloe Hikes, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website or services, you agree to the practices outlined in this policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, shipping address.
- Order Information: Details of the products you order, your payment method (note: we offer Cash on Delivery only), and any other details needed to process your order.
- Usage Data: Information about how you use our website, including browsing activity, pages visited, and time spent on the site.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders or any inquiries.
- To improve our website and services based on your feedback and browsing behavior.
- To send promotional offers, discounts, or newsletters (only if you have opted-in).
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers, such as shipping carriers or payment processors (only for Cash on Delivery), who assist in processing your orders, provided they agree to maintain the confidentiality of your data.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us track your preferences, improve our website’s functionality, and offer you personalized content. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features on our website.
6. Opt-Out Instructions
You have the right to opt-out of receiving promotional emails from us at any time. To unsubscribe, click on the “Unsubscribe” link found at the bottom of any promotional email we send, or you can email us directly at [email protected] with the subject line “Opt-Out.”
If you would like to opt-out of cookies or adjust your preferences, you can do so in your browser settings.
7. Your Rights
Depending on your location, you may have the right to request access to or correction of your personal data, request the deletion of your data, or object to the processing of your data. If you would like to exercise any of these rights, please contact us at the email address provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
9. Changes to This Privacy Policy
Chloe Hikes reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:[email protected]