At Chloe Hikes, we are dedicated to delivering your travel accessories, camping gear, fishing equipment, luggage, and tech accessories to you promptly and efficiently. Please read our shipping policy to understand how we handle orders and deliveries.
1. Shipping Destinations
- We ship worldwide.
- Delivery times and costs vary depending on the destination.
2. Order Processing Time
- Orders are processed within 3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Costs
- We offer the following shipping options:
- Standard Shipping: Estimated delivery time of 3 days.
- Express Shipping: Estimated delivery time of 3 days.
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
4. Cash on Delivery
- We offer Cash on Delivery (COD) as the only payment method.
- Payment is collected at the time of delivery. Please ensure you have the exact amount as drivers may not have change.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order using the link provided in the email.
6. Delivery Times
- Delivery times are estimated and may vary due to factors beyond our control, including customs delays or natural disasters.
- Please allow extra time for deliveries to remote locations.
7. Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, or fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the product or shipping costs.
8. Shipping Issues and Lost Packages
- If your package is lost or damaged during transit, please contact us at [email protected]
- We will work with the shipping carrier to resolve the issue.
9. Address Accuracy
- Please ensure your shipping address is accurate and complete.
- Chloe Hikes is not responsible for lost packages due to incorrect addresses provided by the customer.
10. Contact Us
For any questions or concerns about our shipping policy, please contact us at:[email protected]